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服務行業(yè)的電話交換機需要具備什么特點
作者:admin 來源:本站 發(fā)布時間:2018-01-24 17:55:21
電話交換機在服務行業(yè)是比較常用的,很多酒店、賓館等內(nèi)部通信都離不開電話交換機,對于服務行業(yè)來說選擇一部實用的電話交換機是很關鍵的,電話交換機在服務行業(yè)應該具有什么特點呢?
The telephone exchange is more commonly used in the service industry, many hotels, hotels and other internal communications cannot do without a telephone exchange, for the service industry to choose a practical telephone exchange is very important, what is the characteristics of telephone exchange should be in the service industry?
1、電話交換機系統(tǒng)要和酒店管理軟件有接口:稍具規(guī)模的酒店或賓館一般都會安裝酒店管理軟件,而酒管軟件里邊的話費結算模塊,就需要程控交換機計費系統(tǒng)提供接口以獲取客房話費信息,從而在酒管軟件中統(tǒng)一結算費用。
1, telephone exchange system and hotel management software interface: a bit of the size of the hotel and usually install hotel management software, software module and payment settlement tube inside, provides the interface to obtain information on the billing system needs room telephone program-controlled switches, and unified software in pipe clearing fee wine.
2、電話交換機要具有計費功能:客房電話作為酒店或賓館服務的一部分,是一種收費服務,一般來講根據(jù)酒店等級的不同,允許酒店在客人使用電話的時候加收10%--15%的服務費用,這就要求賓館程控交換機系統(tǒng)必須要能對每個呼出的電話進行精確的計費,計費可以查詢,可以打印。
2, telephone switchboard to has a charging function: the telephone as part of the hotel or hotel service, is a kind of service charges, according to the hotel general level, additional 10%--15% when using the phone in the hotel allows guests service fees, which requires the hotel PBX system must be able to call for each breath accurate billing, billing inquiries, you can print.
3、完善的后備電源系統(tǒng):賓館屬于服務性行業(yè),所以賓館電話在任何時候都不應該受停電等因素的影響而停用。
3, a perfect backup power supply system: the hotel belongs to the service industry, so the hotel phone should not be stopped by the influence of power stop and other factors at any time.
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