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企業(yè)如何選擇CRM系統(tǒng)
作者:admin 來(lái)源:本站 發(fā)布時(shí)間:2017-12-15 15:10:55
CRM系統(tǒng)已然成為時(shí)下為常見(jiàn)的方式,在以往企業(yè)只需要將產(chǎn)品不斷完善即可獲得眾多的客戶群體,但是如今是客戶為的時(shí)代,因此客戶的地位更加重要,那么一款如此重要的商業(yè)軟件,企業(yè)如何選擇CRM系統(tǒng)?
The CRM system has become nowadays the most common way in the past, enterprises only need to continuously improve products can get many customers, but now is the customer is king of the times, so the customer more important position, so a so important commercial software, how to choose the CRM system of the enterprise?
1、選擇操作“傻瓜式”的CRM系統(tǒng)
1. Select the "fool" CRM system
企業(yè)在挑選CRM系統(tǒng)容易忽略的問(wèn)題就是CRM系統(tǒng)的操作問(wèn)題,很多企業(yè)在正式購(gòu)買引進(jìn)CRM系統(tǒng)之后才發(fā)現(xiàn),員工使用起來(lái)非常的困難,那么又需要花費(fèi)更多的時(shí)間和精力培訓(xùn)員工如何使用CRM系統(tǒng),并且公司每一個(gè)新來(lái)的員工都需要培訓(xùn),那么無(wú)形當(dāng)中就給企業(yè)增加許多的成本。
The operation of enterprises in the selection of the most neglected problem in CRM system is the CRM system, many enterprises found in the purchase after the formal introduction of CRM systems, the use of staff is very difficult, so it needs to spend more time and energy on training employees how to use the CRM system, and every new employee training needs then, invisible to the enterprise to increase the number of cost.
2、選擇能夠集成各種軟件的CRM系統(tǒng)
2, select CRM systems that can integrate various kinds of software
CRM系統(tǒng)的引進(jìn)或許只能夠?yàn)槠髽I(yè)單方面的問(wèn)題,在其他方面的問(wèn)題上面,企業(yè)可能會(huì)運(yùn)用到其他的商業(yè)軟件,因此CRM系統(tǒng)的集成性、兼容性非常的重要,如果做不到這一點(diǎn),那么就會(huì)讓不同的軟件互相獨(dú)立,也就無(wú)法發(fā)揮出這些軟件的用處。
The introduction of CRM systems may only be able to help enterprises solve the problem unilaterally, on other issues, enterprises may apply to other commercial software, so the integration and compatibility of CRM system is very important, if you can not do this, it will make different software independent of each other, will not be able to play the use of these software.
3、選擇能夠?qū)崿F(xiàn)移動(dòng)辦公的CRM系統(tǒng)
3, select the CRM system that can realize mobile office
CRM系統(tǒng)常用的部門無(wú)疑就是業(yè)務(wù)部門,而對(duì)于業(yè)務(wù)人員而言,外出辦公拜訪客戶是常有的事情,因此選擇一款能過(guò)實(shí)現(xiàn)移動(dòng)辦公的CRM系統(tǒng)是非常關(guān)鍵的,實(shí)現(xiàn)業(yè)務(wù)人員隨時(shí)隨地辦公,提供工作的效率與質(zhì)量。
Department of the most commonly used CRM system is undoubtedly the business sector, and for business personnel, out of office is a common thing to visit customers, so the choice of a CRM system to realize the mobile office is the key to achieve the business office staff, whenever and wherever possible to provide the efficient and quality of work.
我們會(huì)用優(yōu)良的、貼切的服務(wù),讓顧客感受到親情般的溫暖,始終視顧客的如己如親。我們會(huì)用自然優(yōu)勢(shì)打造產(chǎn)品的獨(dú)特之處,從而給消費(fèi)者帶來(lái)享用產(chǎn)品時(shí)獨(dú)特的心境。
We will use a good, appropriate service, let customers feel the warmth of family like, always look at the safety of customers as if they are friendly. We will use the natural advantage to create the unique features of the product, so as to give consumers the unique mood to enjoy the product.